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Tarleton State University Athletics

Tarleton State Ticket Policies

Tarleton State Athletics Ticket Policies

WILL CALL

A photo ID will be required to receive the tickets. Tickets cannot be left in Will Call under more than one name. The Home Football Will Call window is on the west side of Memorial Stadium and the Visitor Football Will Call window is on the east side of the stadium. The ticket office will not be responsible for any drop off will call that cannot be found.

CASHLESS VENUES

As of the 2026-27 athletic season, all Tarleton State Athletic venues operate cashless. Payments can be made via American Express, Discover, MasterCard and Visa for all ticket orders. All sales are final. No refunds or exchanges are allowed. Tarleton State is not responsible for purchased third party tickets. To purchase tickets please click HERE.

LOST/DESTROYED TICKETS

All tickets should be treated like cash. The Tarleton State Athletics Ticket Office is not responsible for any tickets that are lost. As a service to our season ticket holders, duplicates may be obtained by contacting the Tarleton State ticket office.

REFUNDS

If games are canceled due to public safety concerns, the athletic department will offer three options: a prorated refund based on the number of games lost, a credit used towards 2026-27 season tickets, or fans can also earmark their money as a donation to the athletic department. In any other circumstances where games are played and available to fans, there will be no refunds, exchanges or cancellations permitted.

DELAYS/RESCHEDULED/CANCELED GAMES

In Delays, tickets are still valid since the game is still in progress, just delayed. No refunds of tickets will be issued. For rescheduled games, tickets are still valid and will be used for admittance once new game date has been determined. If a person cannot attend the re-scheduled game, then he/she may exchange his/her ticket for any future game based on availability and must contact the ticket office 48 hours prior to the new game time to do so. Tickets may only be exchanged on a one (1) for one (1) basis. (For example, one reserved ticket cannot be exchanged for two general admission tickets.) Tickets may be exchanged at the Tarleton State Athletics Ticket Office. No refunds will be issued. For canceled games, refunds will not be issued for season tickets. No refund will be issued for complimentary tickets.

PARKING

Parking availability and pricing for Tarleton State Athletics events vary by sport and venue. Fans are encouraged to plan ahead and arrive early to allow adequate time for parking and entry into the facility.

All parking passes are issued digitally and must be accessible on a mobile device for entry on game day. Screenshots or printed copies may not be accepted.

Parking passes, when required, must be presented upon entry and are valid only for the designated lot. Vehicles without proper credentials may be subject to ticketing or towing at the owner’s expense.

Accessible parking is available in designated areas for patrons with a valid state-issued placard or license plate and is available on a first-come, first-served basis.

Parking policies and pricing are subject to change based on event type, attendance, and venue operations. For the most up-to-date parking information, including maps and availability, please visit the Tarleton State Athletics website or contact the ticket office directly.

Parking at the Baseball and Softball Complex is free of charge.

ACCESSIBLE SEATING

Accessible seating is limited. All accessible seating is general admission. Orders will be filled on a first-come first-served basis.

AGE REQUIREMENTS

All patrons age 3 and older must have a valid ticket for admission to Tarleton State Athletics events.